Last updated June 2020
Elekta will only process your personal data if it is necessary in order for us to:
This Privacy Notice applies to the personal data we obtain through Elekta’s online properties, including websites, web portals, mobile applications, social media pages and email programs that reference this Privacy Notice (“Online Channels”). This Privacy Notice also references offline data collection in connection with sales, marketing, partner and supplier engagement ("Offline Channels") and third-party sources, including ad networks (collectively, the "Channels").
This Privacy Notice describes the types of personal data we obtain through the Channels, how we may use that personal data, with whom we may share it, and how you may exercise your rights regarding our processing of the data. The Privacy Notice also describes the measures we take to safeguard the personal data we obtain and how you can contact us about our privacy practices.
The Online Channels may provide links to other third-party websites and features, or contain third-party cookies, that are not owned or controlled by Elekta.
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You can use the Elekta websites without disclosing your identity. Details of the data that we gather as standard when you access one of our websites is described below. If you register for any of our services or contact us via forms, there will be detailed information about how your data is processed in connection to your registration.
Like most website operators, Elekta collects non-personally-identifying data of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Elekta’s purpose in collecting non-personally identifying data is to better understand how our visitors use our websites.
Our websites also collect potentially personally-identifying data including Internet Protocol (IP) addresses. Elekta does not use such data to identify its visitors, however, and does not disclose such data, other than under the same circumstances described in this Privacy Notice.
Our websites may contain links to other websites. We have no influence on the compliance or non-compliance of the operators of these sites with the data protection provisions.
Please note that providing personal data to Elekta is voluntary on your part. If you choose not to provide us certain data, we may however not be able to offer you certain products and services, and you may not be able to access certain features of our Online Channels.
Though Elekta’s Channels are primarily intended to capture information at the Customer (Company/Account) level, we may obtain personal data of individuals who work at those companies in the process. The types of personal data we may obtain include:
We may use this information to:
We may combine personal data we obtain through Online Channels with information we obtain through Offline Channels, as well as other information, for the purposes described above. We may anonymize or aggregate personal data and use it for the purposes described above and for other purposes to the extent permitted by applicable law. We also may use personal data for additional purposes that we identify at the time of collection. We will obtain your consent for these additional uses to the extent required by applicable law.
Where required by applicable law, we will obtain your consent for the processing of your personal data for direct marketing purposes.
As a global organization, data we collect may be transferred internationally throughout Elekta’s worldwide organization for the purposes described in this Privacy Notice. Elekta will not sell or otherwise disclose personal data about you except as described here or at the time of collection.
There will be other times when we need to share data, for example, in the case of an event where we need to provide our caterer with meal preference information. However, before you submit any data, we will notify you as to why we are asking for specific data and it is completely up to you whether or not you want to provide it.
We may share personal data with service providers we have retained to perform services on our behalf (such as payment processing, order fulfillment, customer support and data analytics). These service providers are contractually required to safeguard the data provided to them and are restricted from using or disclosing such data except as necessary to perform services on our behalf or to comply with legal requirements.
Elekta may transfer the personal data we collect through the Channels to, and store such data in, other countries, including the U.S., which may have different data protection laws than the country in which the information was provided. If we do so, we will transfer the personal data only for the purposes described in this Privacy Notice. To the extent required by applicable law, when we transfer your personal data to recipients in other countries, we will take measures to protect that information.
Elekta retains personal data we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with this Privacy Notice or (2) we have another lawful basis, stated in this Privacy Notice or at the point of collection, for retaining that data for a longer time period. As a general rule, we obtain personal data about customer contacts for the duration of the product/service agreement in place with Elekta (i.e. over the entire lifecycle of the Customer/Account). In cases where the personal data obtained is not associated with an active Elekta Customer/Account, we make every effort to retire this data within two years of collection.
Elekta takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying data.
Elekta uses email as a primary communications channel to keep our customers, prospective customers and other stakeholders informed of product and service enhancements, upcoming events, educational opportunities and general company/investor news.
To update your preferences, and/or further specify the types of communications you wish to receive from Elekta, please visit our Email Communications Preferences Center
Elekta contacts who choose to unsubscribe from Elekta emails will immediately be placed on a “do not email” list. However, if that contact is part of an active Elekta Customer/Account, their data will be retained throughout the life of the customer agreement/services. Additionally, while that contact will no longer receive marketing communications, they will receive any product/service lifecycle announcements and/or customer communications required to be distributed as part of the contractual agreement in place.
You have the right to know whether Elekta holds data about you and, if we do, to have access to that data and require it to be corrected if it is inaccurate. You also have the right to have your personal data erased or blocked if any of the processing of it is in violation with the applicable privacy legislation. You also have the right to lodge any complaints you may have regarding Elekta’s processing of your personal data to a supervisory authority.
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our information practices. We will indicate at the top of this Privacy Notice when it was most recently updated.
If you have any questions or comments about this Privacy Notice, or if you would like us to update data we have about you or your preferences, please contact our Data Protection Officer:
Global data protection officer
P.O. Box 7593, SE-103 93 Stockholm, Sweden
Visiting Address: Kungstensgatan 18
Phone: +46 768544664
Fax: +46 858725500
Elekta AB (publ), Reg No. 556170-4015
Certified data protection officer (udis) for Germany and Austria
22303 Hamburg, Germany
Phone: +49 (0) 40 6965 6864-40
Fax: +49 (0) 40 6965 6864-50